borneo189 Legal Notice
We at borneo189 operate an online gaming and sportsbook service available only where local law permits. This notice sets out the legal framework that governs your use of our platform. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of borneo189 comply with the laws of their own jurisdiction.
borneo189 provides sportsbook betting (football, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Our platform accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian bank transfers (mobile banking, local payment, online payment, e-wallet). This notice explains your legal obligations as a user, the conditions under which we operate, and the limits of our liability.
By accessing borneo189, you acknowledge that you have read and understood this legal notice and our full Terms & Conditions and Privacy Policy.
Service Availability and Jurisdiction on borneo189
We at borneo189 do not offer our services in jurisdictions where online wagering is prohibited. Our platform is available only in regions where local law explicitly permits online gaming and sportsbook operations. Users are solely responsible for determining whether access to and use of borneo189 is legal in their own jurisdiction. We make no representation regarding the legality of our services in any specific country, state, or territory.
If you access borneo189 from a jurisdiction where online wagering is prohibited, we reserve the right to suspend or terminate your account without notice or refund. You acknowledge that by using borneo189, you are accessing our service at your own legal risk and that you understand the potential legal consequences in your jurisdiction.
borneo189 operates across supported regions, including major user bases in Jakarta, Surabaya, Bandung, Medan, and Semarang. Our service is available on Android (via Play Store) and iOS (via Safari browser). We do not provide a license or certification for any specific jurisdiction. We do not claim to be licensed in Indonesia or any other country. Our operations comply with the laws of the jurisdictions where we operate, but we make no claim of governmental approval or endorsement.
You are responsible for verifying local law compliance.
We at borneo189 cannot advise you on whether our service is legal in your jurisdiction. Consult local legal counsel if you are unsure whether access to borneo189 complies with your regional laws.
Account Eligibility and User Obligations
To open an account on borneo189, you must be of legal age in your jurisdiction and able to enter into binding contracts. You confirm that you are not a resident of any jurisdiction where online wagering is prohibited. You confirm that you are not on any sanctions list or excluded from financial services in your region.
You are responsible for keeping your account credentials confidential and for all activity conducted under your account. You acknowledge that borneo189 is not liable for unauthorized access if you share your password or fail to log out on shared devices. You agree not to use borneo189 for money laundering, fraud, or any illegal activity. We reserve the right to terminate your account and forfeit your balance if we detect illegal activity.
When you open an account, you provide your national ID number, contact details, and banking information. You confirm that this information is accurate and complete. We verify this information before processing your first withdrawal. You are responsible for notifying us immediately if any information changes or becomes inaccurate.
Limitation of Liability and Disclaimers on borneo189
We at borneo189 operate our platform and accept deposits and withdrawals subject to the Terms & Conditions posted on our website. We are not liable for any loss, damage, or claim arising from your use of borneo189 or reliance on our service. We do not guarantee that our platform will be error-free, uninterrupted, or secure. We do not guarantee that betting outcomes will match your expectations or that you will profit from using borneo189.
We are not liable for third-party payment failures, bank delays, or e-wallet service interruptions. If your deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet fails to reach your account, we will investigate the failure. However, we are not responsible for delays or errors caused by your bank or payment provider. Your sole remedy is a refund of the failed deposit to your original payment method.
We are not liable for loss of account access due to forgotten passwords, compromised devices, or phishing attacks. We are not liable for sportsbook odds movements, live-dealer game outcomes, slot game results, or esports market changes. We are not liable for any claim exceeding your total account balance at the time of the claim.
We at borneo189 operate an entertainment platform. Use of our service is at your own risk and subject to all terms, conditions, and disclaimers set out in our legal documents.
Data Protection and Privacy on borneo189
We at borneo189 protect your personal data in accordance with our Privacy Policy. We collect your national ID number, contact details, banking information, and betting history. We encrypt all data during transmission and storage. We do not sell your data to third parties. We share data only with payment processors, tax authorities, and law-enforcement agencies where required by law.
Our servers may be located outside your jurisdiction. Your data may be transferred to data centres in different regions. By using borneo189, you consent to this international data transfer. We comply with international data-protection standards, including encryption in transit and at rest.
Dispute Resolution and Contact on borneo189
If you have a dispute regarding your account, a bet, a game outcome, or a withdrawal, contact our support team through the borneo189 app or website. We investigate disputes within five business days. Our decision is final unless you provide new evidence that contradicts our investigation.
We do not accept liability for claims brought after 30 days have elapsed since the disputed transaction. Disputes are resolved under the terms of this legal notice and our full Terms & Conditions, subject to the laws of the jurisdiction in which borneo189 operates. You waive any right to bring legal action in courts outside that jurisdiction.
For legal inquiries, regulatory questions, or formal disputes, contact our legal team at the address or email provided on our website. We respond to legal correspondence within ten business days. During holiday periods such as Idul Fitri, Idul Adha, Imlek, or Nyepi, response times may extend by one business day.
- Account disputes: contact support through the app
- Payment or withdrawal issues: provide proof of payment and bank details
- Sportsbook or live-dealer disputes: include bet ID and game details
- Legal inquiries: contact legal team via website contact form
- Data or privacy concerns: reference our Privacy Policy and contact support
Changes to This Legal Notice
We at borneo189 reserve the right to modify this legal notice at any time. Changes take effect when posted on our platform. Continued use of borneo189 after changes are posted constitutes acceptance of the updated legal notice. We encourage you to review this notice regularly.
This legal notice is effective as of the date posted on borneo189. If any provision of this notice is found to be unenforceable, the remaining provisions remain in effect. This notice, together with our Terms & Conditions and Privacy Policy, constitutes the entire legal agreement between you and borneo189 regarding your use of our platform.