borneo189 Platform Privacy Notice

This page describes what we collect when you use borneo189 and how we keep that data protected. We at borneo189 take data security seriously. When you open an account, deposit funds, or place bets on our sportsbook, live-dealer tables, or slots, we collect certain information. This notice explains our collection practices, how we use your data, and your rights regarding that information.

Our privacy policy applies to all users accessing borneo189 through the mobile app (Android Play Store or iOS Safari) or web browser. We operate in supported jurisdictions where local law permits. Your data is encrypted and stored securely. We do not sell your information to third parties. We share data only with payment processors, tax authorities, and law-enforcement agencies where required by law.

We encourage you to read this notice in full. If you have questions about our privacy practices, contact our support team through the app or website.

What Data We Collect on borneo189

We at borneo189 collect information necessary to operate your account and process your transactions. When you sign up, we ask for your national ID number, full name, date of birth, email address, and phone number. We use these details to verify your identity and comply with local regulations before you can withdraw funds.

We collect banking information when you deposit or withdraw. If you use DANA, e-wallet, mobile banking, or local payment, we store your e-wallet linked account. If you use online payment or direct bank transfer via e-wallet, mobile banking, local payment, or online payment, we store your bank account details. This information is encrypted and used only to process your payment requests.

We also collect betting and gaming history—which sportsbook markets you wagered on (Liga 1, Piala AFF, Champions League, Premier League, badminton, MotoGP), which live-dealer games you played (blackjack, roulette, baccarat, Dragon Tiger), which slot games you accessed (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and which esports markets you tracked (Mobile Legends, Free Fire, PUBG Mobile). We store your account balance, deposit history, and withdrawal requests. This data helps us detect fraud and comply with anti-money-laundering regulations.

How We Use Your Data on borneo189

We at borneo189 use your data for several purposes. First, we verify your identity before allowing withdrawals. We compare your provided information against local ID databases to ensure you are who you claim to be. Second, we process your payment requests through our banking partners. Your bank account or e-wallet details are shared only with our payment processors—never with other users or third parties.

Third, we use your betting and gaming history to detect fraud and prevent money laundering. If we notice unusual patterns—such as rapid account creation followed by large deposits and immediate withdrawals—we may flag your account for manual review. Fourth, we use your data to customize your experience. If you frequently bet on Liga 1 matches, our sportsbook may highlight upcoming Liga 1 fixtures. If you play Dragon Tiger regularly, we may show you new live-dealer promotions.

Fifth, we use your email address to send account notifications, payment confirmations, and promotional offers (which you can disable). Sixth, we comply with legal requests from tax authorities and law-enforcement agencies. If a court orders us to provide your account information, we will comply without notifying you in advance.

Third-Party Data Processors and Our borneo189 Servers

We at borneo189 use third-party service providers to operate our platform. Our payment processors (the entities handling e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking transactions) access your banking details. Our live-dealer providers (the studios streaming blackjack, roulette, baccarat, and Dragon Tiger games) may access your account ID and betting history. Our analytics provider may access anonymized data about user behavior.

Our servers may sit outside your jurisdiction. We may store your data in data centres located in Jakarta, Surabaya, or other regions. These data centres comply with international security standards, including encryption in transit and at rest. We do not store your payment card details—your bank or e-wallet provider does.

We at borneo189 encrypt your data during transmission. We use industry-standard protocols to keep your account secure and your transactions private.

Your Rights on borneo189

You have the right to request a copy of all data we hold about you. Contact our support team with your account details, and we will compile a report of your personal information, betting history, and payment records. You have the right to correct inaccurate data—if your email address or phone number is wrong, update it through your account settings.

You have the right to request deletion of your account. If you request account closure, we will delete your personal information within 30 days, except where local law requires us to retain records (such as tax documentation or anti-money-laundering files). You have the right to opt out of promotional emails by clicking the unsubscribe link in any message we send. You have the right to lodge a complaint with local data-protection authorities if you believe we have mishandled your data.

• Request a copy of your data held by borneo189
• Correct inaccurate personal information through account settings
• Request account deletion (personal data removed within 30 days)
• Opt out of promotional emails
• Lodge a complaint with local data-protection authorities

Cookies and Tracking on borneo189

We at borneo189 use cookies to remember your login session and track how you use our platform. Essential cookies keep you logged in when you access live-dealer tables or place bets. Analytics cookies help us understand which games are most popular and which payment methods users prefer. Marketing cookies track your activity across our platform to show you relevant offers.

You can disable cookies in your browser settings, but this may affect your ability to log in or use certain features on borneo189. We do not track your activity outside our platform. We do not place cookies on competitors' websites or monitor your behaviour outside borneo189.

Data Retention and Deletion on borneo189

We at borneo189 retain your account data for as long as your account is active. If you close your account, we delete your personal information within 30 days, except where local law requires retention. We keep tax records and anti-money-laundering documentation for seven years, as required by regulation. We keep betting and gaming history for one year after account closure, then delete it.

If you request deletion before the retention period expires, we will honour that request for personal data, but we cannot delete records required by law (such as tax filings or regulatory reports).

Contact and Dispute Resolution on borneo189

If you have questions about our privacy practices, contact our data-protection team through the support form on borneo189. We respond to privacy inquiries within five business days. If you believe we have violated your privacy rights, you may lodge a complaint with the data-protection authority in your jurisdiction.

This privacy notice applies to all borneo189 users in supported regions, including those in Jakarta, Surabaya, Bandung, Medan, and Semarang. We may update this notice from time to time. Changes take effect when posted. Continued use of borneo189 after changes are posted constitutes acceptance of the updated privacy policy.